Awards & Recognition
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2010 "Service Winner" Award -- for the Workforce Optimization category
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2010 "Service Leader" Award -- for the Enterprise Feedback Management category
| More
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2009 "Product of the Year" Award in the Workforce Optimization category -- for Impact 360 Workforce Optimization
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2009 "Product of the Year" Award -- for Impact 360 Workforce Management
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2009 CRM Excellence Award -- for Impact 360 Quality Monitoring
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2009 "Product of the Year" Award -- for Impact 360 Recording
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"Hot Products" for 2009 -- for Impact 360 for Public Safety Powered by Audiolog and the specific Application Event Trigger (AET) functionality
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2009 Market Leader Award -- for Impact 360 Speech Analytics
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2009 "IP Contact Center Technology Pioneer Award" -- for the Next-Generation Impact 360 IP Recording solution










